Tata Indicom is going down (Part II)

Tata Indicom is going down...soon!

The main allegations against Tata/VSNL, by AjoyEricLal -

1. Constant breaks in service, i.e. connectivity.*

=> The line is down 10-30% of the time every month... it has been even up to 80% at times!

2. Constant fluctuation in bandwidth (down- & upload speeds).

=> I bought and pay in full for 256 kbps (“256 kbps Infinity Post Paid”) but only get 201 kbps (download) and 160 kbps (upload) speeds!

3. Low speeds that range from 10-100 kbps (kilobit per second) occur often.

=> Connections like this make browsing next to impossible... this happens often and is not called a break in service!

4. No credits for short and also prolonged lapses in service.

=> Despite all the breaks in service, drops in speed, lacking bandwidth, very little or no credits are given.

5. Incorrect and unprofessional billing.

=> If you get 6 different versions of printed bills with next to no credits for proven downtimes OR lapses in service, you can call it a fraud!

6. Long wait times to register complaints.

=> Wait times on a non toll-free number can be up to 12 minutes.

7. No toll-free number to register complaints at VSNL cost.

=> All calls are made at the consumers cost – and these amount to many calls a month!

8. Non-functional (also slow) web mail services.

=> The VSNL webmail services are a catastrophe!

9. Incapability to correct my address.

=> After over 17 months and 5 reminders there are still mistakes in the address!

10. The ISP is interrupting my business and hence influencing my life’s quality!

=> It is obvious that someone who is so dependant upon a functional and fast internet cannot do his work under the circumstances!



What Ajoy has already done -

1. 87 official complaints to VSNL, each with a complaint number

2. 465 phone calls with VSNL staff (incl. Service/ Call Centres)

3. 2,112 minutes on phone calls with VSNL at my expense.

4. 54 eMails to various persons at VSNL, incl. to the CMD, Mr. Subodh Bhargava

5. I have billed VSNL Rs. 150,129.95 already (bill as per 21.09.2007 stands at Rs. 170,129.25)

6. Official complaint about the ISP to the Chairman, Mr. Nripendra Misra (incl. the bill and all unaddressed issues).

7. No response received, hence answers demanded via an RTI application filed with TRAI Chief Public Information Officer. Mr. Jiwan Dass.

8. TRAI claimed not to have my RTI application despite it having been handed in vide receipt number 2997 on 03.09.2007. Today I got a confirmation call from Mr. Abhay Kumar Sharan (Asst. CPIO at TRAI) that they do have the document.

9. I have written to the main consumer Organization, registered with TRAI called “Telecom Users Group of India”. I sent that copy to 10 further NGO that are all registered with TRAI in various cities (interesting case study for them!)

10. I have written again to the Nodal Officer at TRAI, demanding responses from their Chairman, Mr. Nripendra Misra (doubling the RTI effect).

11. I convinced and later involved CNN-IBN to do a report on my well-documented issue. They filmed at my home office from 24.-28.08.2007.

12. A TV-Show called “All about the money!” will commence on the first Saturday in October 2007 at PrimeTime (18:30 hrs.) – my issue gets about 4 minutes (that’s a lot on TV).

13. A follow-up programme will then be aired the Saturday after that. This was filmed at my place on today, 03.10.2007 and is yet to be filmed at others places in various cities: Hyderabad, Pune, Bangalore, etc.



Ajoy's final aims -

1. Get DoT/ TRAI to initiate an audit at VSNL/ TATA-indicom – there are many, many customers that have credit and over-billing issues.

2. Get DoT/ TRAI to change the Law on credits given for downtimes – anything over 1 hour deserves a credit equivalent to one whole day.

3. Get DoT/ TRAI to ensure that service is vastly improved at all ISPs – raise the bar on minimum service levels.

4. Get DoT/ TRAI to ensure that customers/ consumers have toll-free numbers to call – this must happen ASAP.

5. Get DoT/ TRAI to change the status on what is to be called ‘broadband’ – internationally broadband starts at 512 kbps and not at 256 kbps.

6. Get DoT/ TRAI to undermine any advertising where an ISP says “Speed upto XXX” – this is a major scam and must cease immediately.





Ajoy needs all the support he can get. This is about consumer rights in our country.

If you feel what Ajoy is doing is right, and you want to support him, do watch the second part of the show. And you can help by spreading this news - here.

Unnamed Rap

Hey yo!! I'll tell ya what I'm feelin'
it ain't cold, but I'm still sneazin'
I'm sneazin coz of people's coldness
that's why I'm showing this kinda boldness
and telling ya people what I feel
pouring my heart out, bringing out the feel,
people dun seem to stop backstabbing
some do it by nature, I feel like slappin'
starts somewhere between two friends talking
"Did I tell ya something? That news was shocking!"
"No, no, you didn't, please tell it to me!"
"OK, do you know that bitch named ABC
she got fucked last night by ma friend Sandy
Oh ma god, she lost her virginity!!"
Oh god damn, I dunno how to react,
without assuring, if it was a myth or fact
this asshole spreads the wrong news
and when ABC hears it, she finds it abstruse
the news seems to have blown her fuse
she went to people yelling, abuse after abuse
I would have done the same, if I were at her place
this period is her life's most fucked up phase
the whole purpose of livin seems defeated
feelin so low, betrayed and cheated
whateva you do, happiness is what you can't get
your state of mind is nothing but piss and shit.

Anandit

Shitmail #1

Usually, when most of us open our inboxes, they're full of what is termed as "Shitmails" and often referred to as "FUCKIN SPAM!". I'll be doing a review of a no. of most-frequent shitmails which make you feel like shitting on the senders forehead. Here's no.1-



There's no such thing as a (fuckin) "Olympic Torch" and the mail is nothin but a hoax. Fuck you SPAMMERS!

Bull-Crap Rating(10)- Shit Quantity=7

Stupid Companies/Corporations

Pepsi Co.

All I wanted to know was exactly what ingredients they used in their beverage, and if they denied the whole pesticide thingy. I decided to check out the US website, and here is what I got -




I've never seen a Pepsi ad that tells me something about their product, or gives me a reason why I should drink it. It always has some cricketers standing in blue T-shirts with semi-nude babes wondering what to do next.

Microsoft

They took 5 years to release their shitty operating system called Windows Vista. They create a hype in the market, spend millions of dollars on ads, even organize a launch show in India. And they give us a rip off of Mac OS X. What losers.

Windows Vista has sold a total of 244 copies in the whole of China. Serves those greedy bastards right. Eat my shit, Gates.


Balaji Telefilms Ltd.

Here's a quote from the official website

"Balaji announces talent hunt for Kyunki"

"These days in television it is not enough to take a 20 year leap. A new twist has been added......"

Ekta Kapoor is actually proud after making her daily crap soaps. Have you ever noticed that each time her brother's movie is nearing release, or is in theatres, we get to hear music from those movies in her shitty serials?

Rumours are going around that Ekta Kapoor is planning to get married and she's looking for a suitable husband. I've found one for you -






Garnier (And Other Foreign Cosmetic Companies)

These stupid companies don't even have the money to shoot new ads for their products, so they get their English ads dubbed in Hindi. Seen the 'Long & Strong' ad? The girl who breaks the pole along with the slab, instead of disentangling her hair, just to show us that she's got long and strong hair. WOW!! That is so real and awesome. I wanna do that stunt in public too!! I'm gonna buy that shampoo right now!

I'm In Ur IIT

This is a poem titled "I'm In Ur IIT" dedicated to somebody I'd rather not name for fear of pissing them off. I prefer not to be assaulted by thick IIT books.

I'm In Ur IIT

I'm in your ML Khanna
Integrating your periodic functions
Electrostatics from HC Verma
I'm fat, bearded and drunken
"Chemical Kinetics", no doubt I like it
DBZ temptation, I don't need to fight it
'coz I have no TV, no radio, no CD's
I only move my ass to piss with my pee-pee
Gravitation, rotation, EMI and vectors
AC, DC and cyclotron deflectors
Reflection, refraction and optical reflectors
int main, classes, structures and constructors
Attraction, repulsion, paramagnetic substances
Replacing the striptease, the pole- and lap-dances

The last time I went in for social interaction
I gave an entire civilization a stomach infection
The last time I went to a movie theater
They mistook me for a prospective floor sweeper
They refused to sell me tickets because my clothes were uncool
I said "I have money", and they warded me off with a stool

A girl once walked up to me and said "I like you."
I called up my mom and whined "What must I do?"
Disgusted, she walked off to one of the other guys
"Good riddance.", I said. There was still a mock test to try

I become a bigger loser
As JEE comes closer
I don't take no showers
I'm filthy all over
I'm in your Arihant
Solving your 28 years' IIT papers